interviews and visits from Centrelink officers

When an officer from Centrelink turns up on your doorstep, you don't have to let them into your house, and you probably shouldn't do so, even if you think you have nothing to hide, or you feel threatened by the officer. It is usually better to ask for a formal letter, and get independent advice when you get the letter, before you reply or attend an interview.

Also, keep in mind that:

You don't have to have the interview then and there if you don't want to; it is usually better to take time to think about how you want to answer the questions. A Centrelink officer can't demand that you have an interview at your home.
You can ask to have the interview at another time at your local Centrelink office.
If an officer comes into your house, they have no right to look around your rooms or poke into your cupboards.
Centrelink must give you advance formal notice in writing that they want you to attend an office interview.
Officers cannot intimidate you into answering questions. However, they can suspend payments until you provide them with necessary information, which will be done via a formal letter if information is not provided at interview.
Officers must show you proof of identity before starting the interview. They are also required to explain why they are there and what your rights are.
You can have a friend, relative or community worker with you during the interview.
Officers can't force you to sign a statement. You should get independent advice before signing a statement. If you agree to sign a statement, make sure you read it properly first, and obtain a copy.