other forms of emergency relief

Utility Relief Grant Scheme - Available to people who hold a Pensioner Concession Card, Health Care Card or Gold Card. This provides once-off assistance if you are unable to pay your electricity, gas or water bills due to a temporary financial crisis or unexpected hardship.

Non-Mains Utility Relief Grant Scheme - Provides once-off assistance in times of financial crisis if you use LPG gas for domestic purposes.

Capital Grant Scheme - Provides once-off assistance to cardholders in financial hardship to repair or replace an essential household appliance that is causing high utilities costs (e.g. a faulty heater, etc.).

Hardship Relief Grant Scheme - Once-off grant to help with the cost of connecting to a compulsory water and sewerage connection scheme. Contact your electricity or gas company, your LPG gas retailer or your water supplier for an application form. An emergency relief provider or a financial counsellor can help you fill it in. For more information contact the Department of Human Services on free call 1800 658 521.

School uniforms - Talk with the school principal about assistance with school clothing and footwear through the State Schools' Relief Committee.

References

Australian Council of Social Service (ACOSS), 2003. The Emergency Relief Handbook - A Guide For Emergency Relief Workers, ACOSS.

Government of Australia, 2001. Emergency Relief Program- Guiding Principles & Service Standards Workbook, Commonwealth Department of Family and Community Services, July.

Victorian Government Dept of Human Services, 2006. A Guide to Concessions in Victoria - Assistance for People on Low Incomes, Community Care Division, Concessions Unit.



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