If you are not getting the help you want from your lawyer, doctor, landlord, Centrelink, or any other service, organisation or individual, you may have the right to complain. There are many services that are set up to help you pursue your rights. This section covers general tips on making a complaint and specific information on making a complaint in the areas listed.
Some of the information below has been adapted from the Victoria Legal Aid (VLA) publication Right a Wrong - Where, when and how to complain in Victoria. A more extensive listing of agencies and complaints areas is available in the book or on the internet at www.legalaid.vic.gov.au/upload/cl.right_a_wrong.pdf. Due acknowledgment and thanks are offered to VLA for use of their information.
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